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A Comprehensive Understanding of Our Refund Policy

We aim to satisfy each and every customer, and want to resolve any issue that may arise. 

if you are unhappy with your purchase and would like to make an exchange for store credit please contact us within 7 days from the date of delivery. if your request is within the parameters of time allowed, we will offer a store credit for the cost of the item paid minus shipping costs and a 10% restocking fee. please include the original packing slip with exchange shipments.
you may ship returned packages to:
1180 Avalon Drive
San Jose, CA 95125

We do not assume responsibility for compensation of returned packages lost in transit without proof of delivery to among the flowers

Green-Beauty Co does not issue refunds for packages that are lost or stolen.

Transparency is our key principle and we believe that clarity on the Refund Policy is crucial. Our policy caters to different situations which might often be complex and vary depending on the circumstances but we ensure to provide an easy shopping experience.


Our Refund Policy is straightforward - If you’re unsatisfied with your purchase, simply return it. Instant refunds will apply to the original payment method. We understand the significance of instant refunds for customers and ensure to process it as quickly as possible.


Detailed information about the refund process, eligibility and requirements are provided to ensure an easy experience for the customers. We take responsibility in case of any discrepancy or damaged product and remain committed to resolve problems swiftly. Please reach out to our support team within the designated window of the refund policy to avail the benefits.


Please make sure to read through our whole Refund Policy to understand the process in detail. Familiarising yourself with the conditions can avoid any last minute confusion. We wish to make your shopping experience pleasant and hassle-free and hence transparency is our topmost priority.


Our Refund Policy is devised keeping in mind the shopping trends and customer preference. We are continually evolving to provide a quality experience to our customers and largely succeed in achieving it.


Our Refund Policy aims to impart more power in the hands of our customers. Hence, we emphasize on providing exhaustive information regarding the same. Shop confidently knowing we are there to provide easy solutions in case of inconsistencies.

 

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